Malayan Insurance Co., Inc. is considered the core company of the Malayan Group, having been established first. Originally capitalized at P147,000 and domiciled in Manila, Malayan has become a multi-million peso corporation . It has two regional offices: (1 ) the Luzon Regional Office, with branches in Angeles, Baguio, Cabanatuan, Dagupan, Laoag, Legaspi, San Pablo, and Tuguegarao, and service offices in Calamba, Cavite, Isabela, La Union, Lipa, Palawan, and Subic; and (2) the Visayas & Mindanao Regional Office , with branches in Bacolod, Cebu, Iloilo , Tacloban, Cagayan de Oro, Davao, and General Santos, and service offices in Zamboanga, Tagum, and Tagbilaran. In Metro Manila, the company has branches in Makati, Quezon City, Ayala-Alabang,Marikina and Service Offices in Honda Quezon Avenue, Honda Kalookan, and Isuzu Manila.
Non-life insurance protection is at the heart of Malayan's diversified operations. The insurance risks it covers include fire, marine, motorcar, miscellaneous casualty and personal accident, and surety
Malayan takes pride in being able to settle just and valid claims in a speedy fashion. It gives the highest priority to the interest of its customers, as evidenced by the establishment of the Customer Service Center (CSC) at the company's head office. The CSC is a one-stop-shop that responds promptly to customer needs, ranging from initial inquiries to assistance in the processing of claims.”
The INSURANCE COMMISSIONER with offices in Manila, Cebu and Davao is the government official in charge of the faithful execution and enforcement of all laws relating to insurance and has supervision over insurance companies. He is ready at all times to render assistance in settling any controversy between an insurance company and a policyholder relating to insurance matters.