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Malayan Insurance is a proud member of the Yuchengco Group of Companies (YGC) and adheres to the values and ideals set by it.

The YGC Vision

We are a customer–focused group of companies.

We provide integrated, world-class products and services, delivering superior value throughout the lives of our customers.

We are a dynamic and professional organization, continuously improving our competitive capabilities and fully responsive to the national interest and the needs of our stakeholders.

We work as a synergistic team and build express mutually rewarding partnerships to sustain our growth.

We stand behind our commitment: Integrity and Service Excellence, aimed at enhancing the quality of life of our people.

 
The Blue Hexagon Service Quality Code

We believe that customers are our reason for being. We listen to them and understand them. We offer them the best products and services.

We believe that to achieve this, we need to continuously improve ourselves. We have to be more sensitive to their needs and wants.

We believe that teamwork will deliver this commitment. We value and help each other and the communities we serve.

We are YGC. This is our future. This is our battlecry: YGC = Excellence.

 
The Yuchengco Group of Companies Core Values

Service Excellence
Everyone in the YGC companies know that their business is all about service excellence. Service excellence translates into acting with client’s needs in mind. Through the different service provided by the various companies of YGC, the high standard performance is demonstrated and maintained for the past 70 years.

Professionalism
Discipline coupled with dedication to one’s work results in the highest levels of professionalism which puts a premium on a job well done. YGC makes no compromises in its quest to discover new innovations to improve the lives of their clients. They are models of professional commitment, transparency, and openness to improvement demanded by the values of YGC.

Forward Thinking
It is important to look ahead into the future, preparing for whatever lies ahead. YGC believes that businesses must be forward thinking, decisive, creating strategies to meet tomorrow’s challenges. For many years now, YGC has pioneered in integral financial services – meeting client’s needs from cradle to tomb. Through the advance thinking of the YGC, loyal customers enjoy and avail the full range of the Group’s variety of services at their convenience.

Accountability
YGC believes that people working together instead of against each other makes everyone a winner. Everyone, including large conglomerates, must be accountable for the welfare of their neighbors. YGC recognizes people who made social accountability a way of life, not only among their ranks but also in the general populace.

Sense of Urgency
YGC knows that clients want their needs to be given full attention and top priority. All its companies believe in the timely accomplishment of tasks and treats every customer’s case with a sense of urgency.

Teamwork
It takes teamwork to make things work at YGC. Teambuilding is taken very seriously. Officers and staff are expertly-trained so that all efforts are harmonious and unified. For teamwork is truly the strength of synergy. Synergy is the strength of YGC. All the group’s personnel are dedicated to working for the advancement of YGC, customer welfare and the common good.

Visit www.ygc.com for more information on the Yuchengo Group of Companies.


FOREIGN SUBSIDIARIES 

Malayan International Insurance Corp. Ltd. (HK Branch)
Unit A, 18th Floor, Li Dong Building
9 Li Yuen Street East
Central, Hong Kong
Tel. No.: (852) 2525-2137, (852) 2525 8820
Fax No.: (852) 2167-7422
E-mail: pjsantos@biznetvigator.com

Malayan Insurance Company (UK) Ltd.
c/o Chiltington International Limited
The Isis Building
193 Marsh Wall
London E14 9SG
Tel. No.: +44 (020) 7068-8000
Fax No.: +44 (020) 7068-8001
Email: abagshaw@chiltington.co.uk

 

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