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CHAIRMAN
AND PRESIDENT'S REPORT
In
our collective memories here at the Malayan Group,
2006 has gone down as the year in which extreme
challenges and uncertainties came from two basic
fronts: natural and socio-political. On one hand
there were the two devastating typhoons that hit
the country, Milenyo and Reming, while on the
other was the political instability brought about
by the current administration’s highly contested
attempt to change the Philippine Constitution.
The Malayan Group
braced itself against this backdrop and maintained
its dominance as the leading non-life insurance
group of companies in the country. New developments
in our corporate structure have likewise strengthened
our organization as a sound and stable business
entity.
Achieving
success on a consistent basis is certainly no
easy task, compounded as it is with the extreme
volatility of our operating environment. The economy
was favorable enough for business in general,
more than in the last three years. Growth was
pegged at 5.4%, aided by a recovery of agriculture
and exports, rapid growth of remittances and tax
revenue, and successive growth in manufacturing,
construction and service sectors.
Nevertheless, 2006
was a strenuous year for all of us in the industry.
AM Best reaffirmed its very good financial strength
rating of B++ to Malayan Insurance. Notwithstanding
the non-life insurance industry garnering a “negative
financial strength” outlook from Standard &
Poors, Malayan Insurance was given a BB (stable)
rating, reflecting the company’s strength and
stability on its 76th year of operation. Standard
& Poors found the Philippine insurance industry
marked by inadequate capitalization and reserving,
lack of industry consolidation, insufficient professional
expertise, and weak regulatory environment.
The industry too
has been experiencing a persistent soft market
and intense competition, characterized by continuing
drop in premium rates. Fire rates, for example,
fell by 20% for industrial risks to as much as
50% for some commercial and high-rise risks in
2006. In this year too, the whole industry recorded
receiving less premiums while incurring greater
risk exposures. Overall premium growth was a mere
8% while the gross risks covered grew by 30%.
Compounding this
difficulty was the increase in EVAT and taxes
from local government such as Manila and Makati.
Taxes now go as high as P.28 centavos for every
one peso of premium in the case of fire insurance
alone.
PERFORMANCE
HIGHLIGHTS
Faced
with these uncertainties, we at the Malayan Group
are focusing our energies on strengthening our
resources to comply with the new and stricter
capital requirements of the Insurance Commission.
We welcome this move as a major step to rationalize
the fragmented non-life segment, and this is essential
if the industry is to grow.
We’re pleased to report
that Malayan Insurance Group generated P5.9 billion
in gross premiums written last year, or 4.84%
increase from 2005 figure. Our net retained premiums
grew by 4.19%. Increases in our expenses, benefits
and claims were offset by the significant performance
of our assets.
The most extreme challenge
to the Group, arguably, came when the country
was beset by two of the most destructive typhoons
in recent history: Milenyo and Reming. Settling
the claims proved to be extremely difficult, as
a majority of clients were unable to provide the
adequate claims documents amidst the harrowing
devastation. Malayan even initiated unusual procedures
just to facilitate payment, such as sending the
head of the underwriting group and other top corporate
heads to Bicol to personally hand over the insurance
payments to the affected clients, all to help
alleviate their suffering. This shows the lengths
that we will go to, the personal touch that we
are ready to perform, just to fulfill our obligations
to our valued policyholders.
On the larger corporate
side of things, the Malayan Insurance and Bankers
Assurance Corp. solidified its strength when it
was appointed as cooperative partners of Zurich
Financial Services of Switzerland. This partnership
allows us now to serve the non-life insurance
requirements of the local corporate clients of
this global insurance group. Likewise, international
accounts of Zurich Financial Services may be able
to gain access to our facilities and infrastructure.
Another significant milestone
during this year in review was the creation of
a single reinsurance company in the country that
took place when National Reinsurance Corporation
of the Philippines merged with Universal Malayan
Reinsurance Corp. The new entity, National Re,
is now able to gain the capital strength to anticipate
strategic and competitive changes in the local
and regional reinsurance markets, take advantage
of increased retention and market penetration,
and provide above-market returns to shareholders.
CORPORATE
SOCIAL RESPONSIBILITY (Click
here to view CSR images)
In gratitude for all the
blessings we continue to receive, we resolved
to intensify our efforts towards helping the community
and uplift the lives of our fellow Filipinos who
are most in need. This is what we primarily commemorate
in this year in review.
One of our longest Corporate
Social Responsibility (CSR) project, in its sixth
year already, is our Street Education Project
(SEP) Basic Literacy Numeracy Class. Through the
efforts of our volunteer-employees, we have already
made a difference in the lives of more than 130
street children. We are now pleased to report
that last year, this program gained the accreditation
of the Department of Education (DepEd). Through
the DepEd’s Alternative Learning System, we were
able to introduce educational modules that the
kids need to finish for them to have the opportunity
to go back to studying in a formal learning institution.
A lot of other supportive
endeavors were conducted throughout the year for
the benefit of these children – ranging from donation
drives, fun outings, art workshops, mini-Olympic
competitions, and many other truly worthwhile
projects that display the high level of caring
and concern of our employees. Such acts truly
make all of us proud to be part of the family
of the Malayan Group.
We also partnered with
Couples for Christ for the yearlong program called
Kabalikat Malayan, Pondo Kabuhayan. This is a
broadrange CSR project for us because we managed
to involve also our policyholders, who donated
a small percentage out of the cost of their policies
when they renewed their comprehensive fire and
motorcar insurance. Done on a quarterly basis,
the donation amounted to P1.3 million, which the
Couples for Christ helped to support the Gawad
Kabuhayan livelihood development program of Gawad
Kalinga.
FOCUS
ON 2007
2007 looks set to be another
good year for the Philippines, though there are
several downside risks. A strong peso, accompanied
by softening external demand, will impact on Philippine
export growth, while domestic politics poses a
threat to greater fiscal consolidation and the
progress of key economic reforms. Despite these
risks, the medium-term economic outlook is stable,
and we expect the country to achieve average annual
growth of 4.7% during our forecast period, to
2011.
Real Gross Domestic Product
(GDP) growth came in above expectations in 2006,
supported by robust inflows of remittances from
overseas workers and healthy foreign direct investment.
We expect these inflows to remain strong, with
economic growth this year further supported by
higher government spending and infrastructure
investment, which will help to offset the projected
easing in export growth.
In our industry, we note
that the Insurance Commission’s (IC) encouragement
of micro-insurance will be to our advantage as
we have already made significant inroads in the
rural banking sector and forged partnerships with
several rural banks. We are way ahead of the competition
in this respect, since we have been marketing
our Todo Asenso product since 2005. This is one
important avenue towards helping the IC achieve
its intention of increasing the number of people
who actually have insurance, from 13% of the population
to 20% in the next year or so.
Moreover, we will continue
to come up with new and relevant products and
identify market opportunities for further growth,
ever driven as we are by the spirit of innovation,
the competence, commitment and professionalism
of our people, and the stability and financial
strength of our organization.
With our deepest sincerity,
we thank you all – our clients, agents, brokers,
employees, officers and stockholders – for another
fruitful year of being the leading non-life insurance
company in the country. Backed by your confidence
and support, we will continue our exemplary service
and realize greater returns for all our benefit.
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