STRATEGIC BUSINESS UNIT

The Malayan Strategic Business Unit (SBU) -- Our Answer to Efficiency and Accessibility

With the SBU, Malayan once again pioneers in one-stop-express-insurance requirements processing and approval with proximity, efficiency and total accessibility. It is our way of bringing dependable insurance service closer to you.

What to expect from a Malayan SBU

Accessibility is one of the main reasons why we created SBU. Now, you won't be battling so much of Metro Manila's unpredictable traffic conditions in order to apply, verify and follow-up your insurance requirements with Malayan. Just drop by anytime at the nearest SBU office and our personnel will be very pleased to serve you. Soon, more SBUs will be opened ... thus giving you, our valued clients, an easier and faster way of availing of efficient insurance services.

This time, you don't need to hop from one department to another and talk to different persons for your various insurance needs. Since the SBU and our Head Office have the same processing procedures, you will do your entire transactions within the SBU office. Our SBU personnel will immediately attend to you and take care of your needs from application stage up to the final process when you receive the policy.

Because the SBU has been given responsive functions, clients are assured that its basic operations have been carefully designed to assure insurance reliability. Basically, the Malayan SBU can accommodate all risks that fall under our underwriting guidelines. The SBU is designed to answer product and service inquiries, do risk inspections and policy issuance, premium collections, claims processing and settlement and other services that you also get from the main office.

Expect our SBU personnel to give you more attention. Because you will be talking to the same person and will be visiting the same office, it's easier to know whom to talk to whenever you have inquiries on your present and future insurance plans. We are also planning to visit agents and clients regularly to update your coverages, follow up, etc.

We treat each SBU transaction as our utmost priority and will process it with urgency. Our promise of speedy processing time involves the following:

Simple Risk - It takes only two (2) days from inspection to actual delivery of policy. If risk is within Metro Manila, it takes only a day to inspect and delivery actual policy.

Complicated Risk - We need three (3) days from inspection of the risk up to the actual delivery of the policy.

Individual - It takes only a half day (office hours) from submission of request to insure up to the actual delivery of the policy.

Fleet (1-10) - It takes one (1) day from application to the delivery of policy.

Fleet (more than 10 units) - It takes a maximum of one (1) day and a minimum of one (1) to two (2) hours from application to insure up to the delivery of policy, depending on the type of risk.

Visit our Malayan Strategic business Unit (SBU) today and let us serve you with a smile.

SBU I

WINIFREDO B. ANINGAT

STRATEGIC BUSINESS UNIT
5/F Yuchengco Tower II, Galardo St.
cor Leviste St., Salcedo Village,
Makati City
Metro Manila

Tel: (02) 811-4305
Fax: (02) 811-4060

SBU II

FRANCISCO MONDELO

STRATEGIC BUSINESS UNIT II
10/F Yuchengco Tower
484 Quintin Paredes Street
Binondo, Manila

Tel: (02) 242-3104 to 06
Fax:(02) 241-2781