Malayan Insurance is a proud member of the Yuchengco Group of Companies (YGC) and adheres to the values and ideals set by it.

THE YGC VISION

We are a customer–focused group of companies. We provide integrated, world-class products and services, delivering superior value throughout the lives of our customers. We are a dynamic and professional organization, continuously improving our competitive capabilities and fully responsive to the national interest and the needs of our stakeholders.

We work as a synergistic team and build express mutually rewarding partnerships to sustain our growth. We stand behind our commitment: Integrity and Service Excellence, aimed at enhancing the quality of life of our people.

The Blue Hexagon Service Quality Code

We believe that customers are our reason for being. We listen to them and understand them. We offer them the best products and services.

We believe that to achieve this, we need to continuously improve ourselves. We have to be more sensitive to their needs and wants.

We believe that teamwork will deliver this commitment. We value and help each other and the communities we serve.

We are YGC. This is our future. This is our battlecry: YGC = Excellence.

CORE VALUES

• SERVICE EXCELLENCE

  Striving to be great and not just be good. Continuous improving results. 

• PROFESSIONAL DISCIPLINE

  Strong working ethics. Deserving of trust and respect. Prudently using company resources including time. Acting with fairness and objectivity. Being accountable for one's actions. 

• LOYALTY
  

  Being good corporate citizens. Pursuing corporate interests as one's own. Speaking well of the company and taking pride in its achievements. 

  
  

• SENSE OF URGENCY

  Doing things fast. Taking the initiative to respond to the needs of various stockholders. 

• TEAMWORK

  Actively tapping areas of Synergy. Communicating in order to achieve goals. 

Visit www.ygc.com for more information on the Yuchengo Group of Companies.